Privacy Policy

Last updated: December 18, 2025

Remi Copilot (“REMI”, “we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Remi Copilot mobile application, related services, and websites (collectively, the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

1. Who We Are

Remi Copilot is a digital assistant platform designed to help families manage information, documents, and shared content, including child-related artifacts, insights, and AI-generated summaries.

Contact: support@remi-family.com
Jurisdiction: Mexico (with international users supported)

2. Information We Collect

2.1 Information You Provide Directly

• Account information (name, email address, authentication identifiers)
• Family and child profiles (first name or nickname, age range, relationship)
• Uploaded content (text, images, documents, audio, shared artifacts)
• Messages, notes, and descriptions entered in the app
• Consent and preference settings

2.2 Information Collected Automatically

• Device information (device model, OS version, app version)
• Log data (timestamps, app usage events, errors, diagnostics)
• Firebase identifiers and security tokens
• Approximate location (country or region only)

2.3 Information from Third-Party Services

If you sign in using third-party providers (such as Google, Apple, or Facebook), we may receive basic profile information and unique identifiers. We never receive your passwords.

3. Children’s Data

Remi Copilot is intended for parents and legal guardians. Any information related to children is:

• Provided and controlled exclusively by a parent or legal guardian
• Used only to deliver the intended functionality of the Service
• Never sold or used for advertising purposes

4. How We Use Information

• Provide, operate, and improve the Service
• Create and manage user and family accounts
• Store, organize, and display shared artifacts
• Generate AI-assisted summaries and insights
• Authenticate users and prevent fraud
• Comply with legal and regulatory obligations

5. AI and Automated Processing

Remi Copilot uses artificial intelligence to analyze and structure user-provided content. AI processing is limited to data you choose to upload and is used solely to generate summaries, classifications, and insights.

Personal data is not sold, and identifiable user data is not used to train public AI models.

6. Data Storage and Security

We use industry-standard security measures including encrypted connections, secure cloud infrastructure, and access controls. While no system can guarantee absolute security, we take reasonable measures to protect your data.

7. Data Sharing and Disclosure

We may share data only in the following cases:

• With trusted service providers under confidentiality agreements
• When required by law or legal process
• As part of a merger, acquisition, or asset transfer

We do not sell personal data.

8. Data Retention

We retain data only for as long as necessary to provide the Service or comply with legal obligations. You may request deletion of your account at any time.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. Requests may be sent to support@remi-family.com.

10. International Data Transfers

Your data may be processed outside your country of residence. Appropriate safeguards are applied to protect your information.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service.

13. Contact

For questions or requests regarding this Privacy Policy, contact: support@remi-family.com.